Sara Robinson, MBA
Revenue Operations Leader
As a sales, marketing and service operations professional, I am passionate about creating the best possible experience from initial contact through offboarding and beyond. For my clients and colleagues, I have a demonstrated track record for innovative programs, collaborating with stakeholders, and leading teams to surpass their goals and thrive. By developing functional strategies and focused objectives, I bring the right people together with the best tools and optimal procedures to deliver successful projects.
Professional Experience
HubSpot Consultant
Robert Half | Aug 2024 - Present
- Provide expert consultation for clients on HubSpot implementations, configurations, and optimizations.
- Develop tailored workflows, automation, and integrations to meet client-specific requirements
- Train and support teams in using HubSpot tools effectively to maximize ROI.
- Analyze client data and generate insights to drive strategic business decisions.
- Collaborate with stakeholders to streamline marketing, sales, and service.
Revenue Operations Manager
LAIRE | April 2023 - March 2024
- Designed and implemented long-term B2B Sales and Marketing Operations plans to improve ROI and client experience.
- Established and managed Revenue Operations department goals and processes across marketing, sales and customer service teams to ensure ROI.
- Consulted and advised on large-scale revenue operations initiatives.
- Improved processes across marketing, sales, and customer service teams to ensure ROI.
- Analyzed and reported on sales and marketing initiatives using HubSpot and Excel dashboards.
- Trained and coached junior team members on revenue operations and account/project management.
Revenue Operations Manager
TransWest | August 2020 - March 2024
- Owned the Rev Ops system roadmap, delivery, and future platform initiatives.
- Documented requirements and provided progress feedback to stakeholders.
- Ensured seamless system integration and resolved issues swiftly.
- Provided SME resources on HubSpot and associated systems, systemized processes, and drove user adoption.
- Developed workflows to boost business performance.
Client Success Manager
TransWest | October 2019 - August 2020
- Owned the Rev Ops system roadmap, delivery, and future platform initiatives.
- Documented requirements and provided progress feedback to stakeholders.
- Ensured seamless system integration and resolved issues swiftly.
- Provided SME resources on HubSpot and associated systems, systemized processes, and drove user adoption.
- Developed workflows to boost business performance.
Education
Master of Business Administration
Project Management | April 2013
Keller Graduate School of Management
Bachelor of Science in Technical Management
Small Business and Entrepreneurship | February 2012
DeVry University
Military Experience
US Army Reserves
Respiratory Therapist, 68V | August 2001 - August 2015
- 396th CSH FWD | 2006-2007 (Deployment to Afghanistan)
- 6250th USAH | 2003-2004 (In-Country Mobilization)
Military Awards
- Combat Action Badge
- Global War on Terrorism Medal
- NATO Medal
- Army Commendation Medal
- Army Achievement Medal
Let's Work Together
Ready to take your operations, marketing, and sales strategies to the next level?
Contact me today to discuss how I can bring value to your team or organization!
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